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  • What services does KLC Telehealth Solutions offer?
    KLC Telehealth Solutions provides a range of telehealth services, including: Medical Weight Loss Programs Male and Female Hormone Replacement Therapy (HRT) Basic Urgent Care (e.g., minor illnesses, infections) Nutritional & Exercise Counseling Lipotropic/MICC (Vitamins and Amino Acids) Injections Therapy Our focus is on providing personalized care that meets your unique health needs.
  • How does telehealth work?
    Telehealth allows you to receive medical care from the comfort of your home. After scheduling an appointment, you will connect with our healthcare providers via a secure video platform. During your consultation, the provider will discuss your health concerns, review your medical history, and develop a tailored treatment plan.
  • Is KLC Telehealth Solutions a cash-only practice?
    Yes, KLC Telehealth Solutions operates as a cash-only practice. This means we do not bill insurance for consultations or treatments. Payment for services is due at the time of your appointment. We accept major credit cards, debit cards, and other secure payment methods. Please note that a 3.5% processing fee applies to credit card transactions.
  • Can I use my insurance for laboratory studies?
    Yes, while our practice operates on a cash-only basis, you may use your insurance for laboratory studies. We can provide you with the necessary lab orders, which you can take to your preferred lab facility. The lab will bill your insurance directly for these services.
  • How do I schedule an appointment?
    To schedule an appointment, visit our website or contact our office directly. Our team will guide you through the process and ensure you have everything you need for your telehealth consultation.
  • What should I expect during my first consultation?
    Your initial consultation will last about 60 minutes. During this time, your provider will discuss your health concerns, review your medical history, and create a personalized treatment plan. If necessary, lab work may be ordered to help guide your treatment.
  • How do I access my patient portal?
    After a consultation is scheduled, you will receive instructions on accessing your patient portal. The portal is a secure online platform for viewing your health records, accessing educational materials, and communicating with your healthcare provider.
  • What if I need to cancel or reschedule my appointment?
    If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. This allows us to accommodate other patients who may need care. A cancellation fee may apply for late cancellations or missed appointments.
  • How do I get in touch with my provider between visits?
    You can communicate with your provider through the secure messaging system in your patient portal. This ensures that your messages are handled with the utmost confidentiality and allows you to receive timely responses to any questions or concerns.
  • What does the Medical Weight Loss Treatment program include?
    Our Medical Weight Loss Treatment program offers a comprehensive approach to weight management. It begins with an initial consultation to assess your health, weight loss goals, and any underlying medical conditions. Based on this assessment, a personalized plan is created, which may include nutritional counseling, exercise guidance, and FDA-approved medications to support weight loss. Ongoing support and follow-up visits are included to monitor progress, adjust the plan as needed, and help you achieve and maintain your weight loss goals.
  • What does the basic urgent care service include?
    Our basic urgent care service covers minor illnesses and injuries, such as colds, flu, minor cuts, sprains, and infections. This service is available through telehealth, allowing you to receive care from the comfort of your home.
  • What is included in the monthly Hormone Replacement Therapy (HRT) subscription?
    Our HRT subscription plan includes your prescribed hormone medications, necessary supplies (e.g., syringes and alcohol wipes), and follow-up visits to monitor your progress. The subscription fee is billed monthly, and you will have continuous support from our healthcare team.
  • What does the Testosterone Replacement Therapy (TRT) program involve?
    Our TRT program is designed to help men experiencing symptoms of low testosterone. It includes an initial consultation to assess your hormone levels and a personalized treatment plan. The plan typically involves regular administration of testosterone, either through injections, topical gels, or other methods, along with ongoing monitoring through follow-up appointments and laboratory tests to ensure safe and effective treatment.
  • What should I expect during my first consultation for hormone replacement therapy?
    During your initial consultation, your provider will review your medical history, discuss your symptoms and goals, and recommend appropriate hormone testing. Based on your results, a personalized treatment plan will be created to address your specific needs.
  • How often are follow-up appointments required for hormone replacement therapy?
    Follow-up appointments are typically scheduled every 3-6 months to monitor your progress and adjust your treatment plan as needed. More frequent appointments may be necessary at the beginning of therapy to ensure optimal results.
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